"Our goal is to ensure that all residents of NWA are mentally, physically, and economically healthy, as well as safe and socially stable — We believe the Center for Collaborative Care will ensure better outcomes for people, families, and communities."
Anita Scism, President, CEO the Endeavor Foundation
Meet the Team
Josh Hall, LCSW
To effectively and efficiently create coordinated pathways of service provision and community connection that result in individuals and communities thriving.
Josh leads the HARK program as it connects individuals and families to resources and support offered by local health and human services providers. His role is to guide, train, and support the team in making the most direct community connections in order to effectively and efficiently move individuals in the direction of thriving through empowerment and self-determination. Josh received his Bachelors Degree in social work from the University of Oklahoma and his Master’s Degree in social work from the University of Arkansas. During his career in human services, Josh has gained extensive experience in a multitude of social work practice areas including clinical services, program development, curriculum development, clinical supervision, poverty, multicultural issues, community development, and social justice advocacy. His extensive human services experience informs and guides the ongoing development of Community Liaisons and drives his passion to see all people have the opportunity to thrive. Josh is an active volunteer in the community, focusing on mentoring and social justice.
He is also husband to his wife, Melissa, and father two his two sons, Luke and Josiah.
Ali Johnson
Leveraging connected technology to empower individuals to thrive.
Ali oversees the technical strategy of HARK and is devoted to providing a holistic online platform that empowers both individual and provider users to connect to resources in Northwest Arkansas. After graduating from the University of Arkansas and being a 4-year letter winner of the Razorback soccer team, Ali began her professional career with J.B. Hunt Transportation. There she gained pivotal experiences across multiple facets of the Fortune 500 company, ranging from operations to national account sales. After JBHT, her operations and sales background carried her to a technology company in Fayetteville, AR, Field Agent. At Field Agent, Ali oversaw the build of one of the company’s first daughter applications, ClassCheck, focusing on leveraging location-specific technology that empowered its users to attend class. Her role building ClassCheck was invaluable upon starting with HARK at the Center for Collaborative Care where her passion for Northwest Arkansas and vocation are able to collide.
A native of NWA, Ali and her husband Justin love hanging out with their two kiddos, playing any type of pickup sport, and embracing community wherever they are.
Courtney Burnett, LMSW
Courtney sees her role as an opportunity to empower individuals in Northwest Arkansas as they access and utilize resources in their community. She appreciates the unique stories and circumstances of each person, and recognizes the strengths in every individual she assists. As a long time resident of Northwest Arkansas, she cares deeply for this community and the people who live and work here.
Kristen Schatzman, LMSW
Kristen's role is to help people navigate a complex health and human services system. She is passionate about seeing her community work together to accomplish lasting change in the lives of individuals and the community as a whole.
Christina Capelle
Christina's role is to walk alongside individuals in the community who desire to e more connected to resources. She functions as an advocate and teammate for people seeking support to access service. She is passionate about empowering people toward growth.
Rumina Lakmis
Rumina's role is to walk alongside individual’s in the community who desire to be more connected to resources. She functions as an advocate and teammate for people seeking support to access services. She is passionate about empowering people towards growth.
Bonnie Mitchell
Bonnie's role is to connect individuals and families in Rogers to resources in the community as well as assist in coordinating care with other providers so that they can thrive. Bonnie calls Rogers home and is humbled to be a part of systemic change in the community.
Tanya Deasis
Tanya’s role is to be the bridge between individuals and the resources available in NWA. She believes that by helping people, our whole community can be better. She is especially passionate about advocating for those who don’t have a voice in our community and will fight for them to have an equal opportunity.
Christy Gutierrez
Christy's role is to specifically meet the unique needs of the community by surveying and assessing individual clients concerns and working to suffice them by collaborating with providers in the community.
Savannah Zumbro
Savannah is passionate about walking alongside clients as they navigate through health and human services. She is passionate about mentorship and building relationship with others. She appreciates the thirst that Northwest Arkansas has for connectedness and views her role as an opportunity to foster those connections.
Patricia Rodriguez
Patricia sees her role with HARK as a privilege and feels honored to work side by side with her neighbors when they are presented with challenges that are difficult to navigate alone. With a wealth of resources and willing people in NWA she hopes to be a catalyst for collaborative care and hopes to empower families and individuals to create a stronger and thriving NWA.
Tim Clark
Tim is grateful for his opportunity to serve NWA as a Community Liaison at HARK. His role is to cultivate connection through interaction with clients and providers. He is passionate about enhancing collaboration and coordination in the efforts of bringing about systemic change.
Paulina Guzman
Paulina’s role is to serve individuals and families in Springdale by assisting them in the process of getting connected to resources in the community. Paulina is passionate about empowering and advocating for individuals and families who are in need. Paulina is originally from Honduras but has called Northwest Arkansas her home since 2011. She views her role with HARK as an opportunity to serve others and help them thrive.
Dani Glenn
Dani is excited to walk alongside individuals in NWA and help connect them to valuable resources. She strives to be a mentor and leader in this community and cultivate connection with those she encounters. Specifically, Dani is passionate about making the Disability system easier to navigate and more useful to the families in our area. Dani has her Master’s in Rehabilitation Counseling from the University of Arkansas, and for the past year, she has worked with Arkansas PROMISE connecting youth with disabilities to resources. Dani will be continuing this effort as they make the transition to HARK as well as working with those in our community.
Joe Collura
Job Openings
HARK is hiring! We at HARK are passionate about bringing the right people to the table and that includes our own. If you are interested in joining our team, please read the openings below and apply!
Director of Community Liaisons
Purpose Statement
The Director of Community Liaisons leads, trains, and supports the Community Liaisons in achieving collaboration between individuals, organizations, and service providers through a cross-sector collaborative approach.
Position Relationship
Reports to: HARK Executive Director
Coordinates with: Community Liaisons, Organization Administration, community service providers, individuals, and Center for Collaborative Care/Endeavor Foundation Staff.
Position Qualification
Required experience and training: Bachelor’s Degree in Human Services; Case management experience; Proven supervision experience; Experience working with diverse populations in NWA.
Desired experience and training: Master’s in Social Work and LCSW preferred.
Special requirements of the position: Knowledge and awareness of diverse culture in NWA; ability to navigate complex situations; understanding of community resources.
Key Skills
- Excellent communicator/mission and vision casting
- Deep knowledge of Health and Human Services
- Extensive experience in social service provision
- Management and people development experience
- Good in crisis situations
- Highly flexible and adaptable
- Excellent people skills
- Ability to give and receive feedback
- Excels and operates in a fast paced environment
Essential Responsibilities
- Assists in immediate crisis intervention strategies
- Provides ongoing supervision to CLs as needed
- Conducts performance evaluations on Community Liaisons
- Creates continuous communication with Community Liaisons through electronic and face-to-face meetings
- Demonstrates the ability to lead and manage staff groups in organization, vision, and initiatives
- Facilitates new and ongoing training for Community Liaisons
- Manages Community Liaisons
- Promotes community collaboration
- Responds to concerns about service of Community Liaisons and/or structure of the position and works to resolve the issue at hand
- Works in tandem with the HARK Executive Director to develop measurement matrix for CL program evaluation
- Provides ongoing evaluation and development of the CL program
- Identifies embedded community liaisons in the community
- Develops a scalable model for embedded community liaisons
- Manages and trains both imbedded liaisons and/or other care providers that assume a coordinator role
To apply for this role please reach out to info@harknwa.com with a Cover Letter (stating which Job Opening you are applying for) and Resume (please include at least 3 references).
Download Full Job DescriptionDirector of Community Partnerships
Purpose Statement
The Director of Community Partnerships facilitates cross-sector collaboration and training among organizations in NWA by utilizing a collective impact approach.
Position Relationship
Reports to: HARK Executive Director
Coordinates with: Organization Administration and Center for Collaborate Care/Endeavor Staff.
Position Qualification
Required experience and training: Bachelor’s degree in community-related field or equivalent.
Desired experienced and training: Excellent communication and relational skills. Master’s in Business Administration or similar preferred.
Special requirements of the position: Knowledge and awareness of Health and Human Services in NWA; ability to develop in-depth community relationships and partnerships in non-profit and for-profit sectors; understanding of community resources.
Key Skills
- Excellent communicator/trainer
- Deep knowledge of Health and Human Services
- Deep knowledge of the intersection between non-profit and for-profit sectors
- Skilled in conflict resolution
- Highly Flexible and Adaptable
- Excellent people skills
- Ability to give and receive feedback
- Systems and strategic thinker
- Excels and operates in a fast paced environment
Essential Responsibilities
- Works in tandem with the HARK Executive Director to facilitate community partnerships and pilots
- Works in tandem with the HARK Executive Director to identify training gaps in the community
- Works in tandem with the HARK Executive Director to provide purposeful training and content to the community
- Assist in identifying organizations and sectors who would benefit from collective impact initiatives in NWA
- Actively participates in the success of cross-organizational and cross-sector programs and initiatives
- Serve on multiple organizational committees
- Conduct assessments on organization services
- Create collaboration among organizations and sectors
- Develop and present reports for organizations stating feedback from assessments
- Facilitates ongoing relationships with key stakeholders in the community
- Works in tandem with the HARK Executive Director to identify and recruit key stakeholders in the NWA community
- Remains aware of community changes
- Organizes outreach to low-income communities, community leaders, and organizations in order to develop resources and build partnerships with the community members
- Promotes community collaboration
- Responds to concerns about service of organizations and works to resolve the issue at hand
- Demonstrates the ability to receive constructive feedback from providers and the community and evaluates steps forward
- Works with the business sector/for-profit sector to create and implement pilots to identify ways to scale coordinated care
To apply for this role please reach out to info@harknwa.com with a Cover Letter (stating which Job Opening you are applying for) and Resume (please include at least 3 references).
Download Full Job DescriptionAnalysis & Insights Manager
Primary Function
The Analysis & Insights Manager serves as the primary resource for Endeavor Foundation/HARK to connect community-wide data into useable information and to unlock valuable insights that move the community forward. Responsible for designing, conducting, interpreting, and making recommendations based on research supporting community and Endeavor/HARK needs. Responsible for developing &/or evaluating hypotheses in support of Endeavor/HARK Programs. Responsible for developing and maintaining metrics that both guide investment directions and deliver understandings as to their impact. This person must be passionate about turning data into information and information into solutions that better serve the mental, physical, and basic needs of NWA.
Essential Functions (key elements)
- Works in conjunction with area community statistician teams (providers, grantees, employers, & foundations) to design pilots to test for various outcomes
- Creates and tests hypotheses on behalf of the executive team
- Builds predictive tools to guide program implementation
- Evaluates programs and analyzes complex data sets from grantees and other sources
- Works with grantees and service providers in creating metrics to understand impact, effectiveness, and efficiency
- Provides monthly KPI reports with connected insights, interpretations, and recommendations
- Develops and implements data collection systems
- Identifies trends or patterns in data sets
- Interprets data and analyze results in an accurate and timely manner
- Maintains confidential reports
- Manages potential research assistants
- Performs both quantitative and qualitative data analysis
- Provides data and reports at Committee meetings
- Recognizes inconsistencies and initiates resolution of data problems
Position Requirements
Education: A Bachelor’s / Master’s Degree in a quantitative science field such as Economics, Statistics, Applied Sociology, Mathematics, alternatively Engineering, Finance. MBA a plus.
Core Work Experience: Three to five years in an Analyst role including a proven track record of deriving insights that have led to change. Demonstrated knowledge of data models, database design development, and data mining; conversant in various statistical design approaches, methods and software packages; knowledge of reporting and statistical packages; ability to collect, organize, analyze, and distribute large amounts of information with interpretation skills as to what it means and actions that should be considered; attention to details and accuracy.
Beneficial experiences: Knowledge and awareness of diverse culture in NWA; application of educational and work experience in the social services sector. Working knowledge of financial statements and financial analysis approaches. Training in inferential statistics or predictive analytics (t-tests, ANOVA, linear/logistic regression, mixed linear modeling is a big plus.
Software & System Familiarity
Core software tools: Microsoft office suite, including high mastery of Excel and macro capabilities.
Beneficial tools: SPSS, SAS, R, or Stata for inferential statistics and predictive analytics, Crystal Ball, Tableau, QuickBooks, data visualization tools.
Working Relationships
Reports to: Chief Financial Officer
Coordinates with: Multiple levels within Endeavor including CEO, Program Directors, and Community Liaisons. Externally with various levels of multiple service providers in the Health and Human Services sector.
Individual Characteristics
The incumbent must possess the following "innate abilities":
- Sufficient intellect to deal with the range and complexity of business problems addressed
- Personal effectiveness to successfully work with various stakeholders within the community to identify solutions and elicit systemic change
- Absolute integrity, confidentiality and intellectual honesty to foster management trust
- High levels of ambition and drive to cope with the demands of a fast-moving entrepreneurial culture
- A personable attitude and style to work comfortably with management and fellow employees
- A heart for helping and serving others who are in need
To apply for this role please reach out to info@harknwa.com with a Cover Letter (stating which Job Opening you are applying for) and Resume (please include at least 3 references).
Download Full Job DescriptionHousing Community Liaison
Purpose Statement
A Community Liaison is a highly-trained individual that functions as a guide to individuals/families navigating the health and human services landscape in Northwest Arkansas. The Housing Community Liaison will work directly with individuals, providers in the community and housing providers to assist individuals in becoming housing ready and accessing affordable housing. Their role is to help people connect to resources, build care teams using innovative HARK technology, and encourage collaboration among providers.
Position Relationship
Reports to: Director of Community Liaisons.
Coordinates with: Other Community Liaisons, individuals, families, housing providers, housing organizations, and Center for Collaborative Care Office Staff.
Position Qualifications
“Suggested” experience and training: Bachelor’s Degree; Case management and/or human service experience preferred
“Desired” experience and training: Masters in Social Work, Education, Human Development, Psychology, or Counseling.
Special requirements of the position: Knowledge and awareness of the housing sector in NWA; ability to integrate with direct service settings, individual home settings, community settings, and at the Center for Collaborate Care.
Essential Responsibilities
- Serve as a bridge between individuals and providers to increase client involvement in their care plans.
- Coordinate measures to ensure individuals have proper access to resource and treatment options.
- Conduct assessments with individuals to assist in determining relevant resources and guide individuals through the resource connection process.
- Create coordinated care pathways specific to the housing sector of NWA.
- Assist in getting individuals and families “document ready” for housing placement.
- Serve as a conduit of information between individuals, providers, and the Center for Collaborative Care.
- Conduct strategic outreach to engage individuals and/or providers in the HARK technology.
- Conduct strategic outreach to landlords to assist in placing individuals in affordable housing.
- Become highly educated in the human services sector of NWA.
- Develop trust and a positive working relationship with individuals, families, communities, and providers/organizations.
- Advocate for individuals and families.
- Assists in immediate crisis. All Community Liaisons will take “on-call shifts.”
- Develop a working relationship with other Community Liaisons.
- Organizes outreach to low-income communities, community leaders and organizations to develop resources and build partnerships with the community members.
- Participates in the Center for Collaborative Care meetings and trainings.
- Identifies potential embedded and volunteer Community Liaisons within organizations and the community.
- Promotes organization and community collaboration.
- Refers individuals to appropriate outside organizations; provides follow up to ensure the individual’s needs are met and outcomes of these services provide support for the individual to achieve their goals.
- Responds to inquiries from a plethora of sources (e.g., individuals, organizations, providers) through offering information and/or direction.
- Conducts oneself in a manner consistent with the professional standards of the Center for Collaborative Care.
Download Full Job Description
